Priority Service. Peace of Mind. Cost Control.
An ASPEX service contract on your system protects you from non-budgeted expenditures and helps to minimize downtime. In addition to insurance against unexpected expenditures, the following benefits make an ASPEX service contract the right protection for your system:
- Annual system calibration ensures that your system is operating at peak performance levels
- Annual preventative maintenance service helps to reduce downtime occurrences
- Provides access to our 24/7 Service Center that will put you in touch with a qualified service engineer at any time of the day or night
- Priority on-site service ensures that you receive the fastest possible service
- Priority Advance Replacement Program means accelerated recovery from minor system interruptions
- Free technical support ensures that your operators have access to knowledgeable ASPEX engineers.
- Discounts for consumable parts
- Discounts for upgrades
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Agreement Programs
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Preventative Maintenance
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On-Site Service
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Parts
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Labor
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Travel Costs
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Phone Support
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Premium Contract
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1 year
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Unlimited
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* ✓
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✓
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✓
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✓
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Standard Contract
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1 year
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1 year
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* ✓
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✓
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✓
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✓
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Basic Contract
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x
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x
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* ✓
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✓
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✓
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✓
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Tech Support Contract
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x
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x
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x
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x
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✓
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Optional Coverages
available only with a Premium, Standard, or Basic Contract
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EDS Coverage
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Detecto and Pulse Processor
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* * ✓
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✓
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✓
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✓
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Vacc m Coverage
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Mechanical Pump, Turbo Pump & Controller
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✓
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✓
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✓
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✓
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✓ = included
* ✓ = includes all ASPEX SEM standard parts
* * ✓ = includes EDS one-time window replacement
X = not included